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Smarter switching is live! Switch your existing mortgage customers online with our new self-serve portal

We’ve made some changes to our residential and commercial mortgage application process.

These changes will help us improve the way we review and process applications, so we can make quicker and better informed decisions for you and your clients.

You will now need to upload all requested documentation, before we review your application.
If we don’t receive everything we need within 7 working days, your application will expire and you’ll need to resubmit.

We’ve created a short video to help explain the changes in detail and updated our submission guidelines for residential and buy to let applications.